Airtime not allocated after first of month

<p>So my mobile phone is with Afrihost, and their pricing is pretty OK, but every month I have to fight with them because I don't get any airtime allocated. When I try and make a call, I get the message "you have insufficient airtime to make this call"<br /><br />I have reported this six times now. Mostly they don't respond, and when they do, they reset my ADSL port, when the problem is in fact with cellphone airtime.</p> <p> </p> <p>9 Days now that I cannot use my phone to make calls at all.</p> <p> </p> <p>Thanks Afrihost!<br />Your support is Utterly useless.</p>