AFTIHOST, BIGGEST **** ON THE PLANET

I have had fibre for over 1 year with Afrihost, for the first 6 months it worked PERFECTLY FINE but for the past 6 months THE WI-FI HAS NO WORKED ON ANY MOBILE DEVICES WHATSOEVER AND AT TIMES DOES NOT WORK ON LAPTOPS OR COMPUTERS TOO. WHEN I CONTACT AFRIHOST THEY ARE 100% NOT HELPFUL IN ANYWAY, THEY REFUSE TO COME AND CHECK THE DEVICE EVEN WHEN OFFERED A FEE FOR THE SERVICE, AND THEY CANNOT EVEN TELL ME ANY BIT OF INFO AT ALL TO EVEN TRY AND ATTEMPT TO FIX THE ISSUE. THEY ARE LITERALLY IN THESE EXACT WORDS, TELLING ME THAT I MUST FIX MYSELF AND THEY HAVENT ANY IDEA AT ALL WHERE TO EVEN START TO TRY AND RESOLVE THIS ISSUE. ACTUALLY EFFING PATHETIC AFRIHOST, YOU REALLY ARE JUST EFFING PATHETIC !!!!