1 reviews | Active since Feb 2015
AFRIHOSTS SERVICE SUCKS!!!!!
I have been an Afrihost client for many years. What started out as an incredible service provider is now just another large organisation since they have joined with MTN and the service level is **********. I have had a problem with my ADSL connection for weeks. Reporting it to their support doesn't help as it would appear that some of their staff are not qualified to assist competently. Whoever you speak to gives you a different version of what your problem could be.<br> They blame Telkom - Telkom blames them - they maintain it's not the MTN server - then I receive a mail from Afrihost saying MTN have resolved the problem, yet the day before I am told by them they are in contact with Telkom and that it is Telkoms fault that my line is not working.<br> In the meanwhile I am losing business as this line is used for business purposes and am also unable to use my Vox service. All because of Afrihost's innefficiency.<br> <br> Vert Britz
We apologise for the problems you have had with your service.
Your line is up and you have been using data on the account, you have used 8GBs so far on the account.
We have asked our team to contact you and help identify the problem you are having. We are sorry for any frustration caused.
Regards
The Afrihost Team
We apologise for the problems you have had with your service.
Your line is up and you have been using data on the account, you have used 8GBs so far on the account.
We have asked our team to contact you and help identify the problem you are having. We are sorry for any frustration caused.
Regards
The Afrihost Team
