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I took out one of the Cell C LTE Packages a couple of months ago, A couple of weeks in they experienced a technical fault which saw me lose 9 Gigs of data. Fast forward two weeks, another network outage, and a ******ed sim card. It takes the technical department nearly 4 days to figure out the sim is faulty while I remind them every contact I have that my symptoms is not the same as the problem described. I asked for the sim to be swapped same day as I have now had no service for 5 days. They dispatch it for next day, then their courier company phones me and tells me I can only get it next week Tuesday. I have mailed their accounts department and informed them that I am cancelling my service and refuse to pay their fee for the cancellation. added insult on top of this is that when they authorized the sim swop they only load 9 gigs of data on it instead of the 17 I have left and paid for. They can now collect the router and sim for all I care and I will move my services to another ISP that actually delivers a service and has competent technical staff that actually understands a troubleshooting process and listens to the end user.