1 reviews | Active since Jan 2020
Afrihost.com IS THE BEST!
I am a loyal Afrihost client for over a decade. There has never been a single time when they were not able to assist me. Last month i had an ************ web developer, from Bangladesh named Atiqur Rahman, that I found on fiverr. He had deleted the content of my site which had took me a month to write and upload. He deleted his fiverr account and there was no way to contact him and very little recourse.
I had called the Afrihost call centre and spoke to Mpho, i explained my dramatic story to him, he placed my call on hold. It was the longest 2min of my life....lol! He had come back on the line and told me that i would need to write an email to hosting and relate a few things there which he clearly detailed to me. He then assured that Afrihost will be able to roll back my site to an earlier time. He was extremely helpful and he put me at east. I then sent the mail off. Not long after that I received an email from a guy name Jishnu who responded' "Surely we will be able to assist you". I had never been happier to see these word in my life! :)) WIth a few emails going to and fro, later that night I got an email from Aiswarya who confirmed that my website had been restored and listed a number of roll back times that were available. I just want to thank all these people that assisted me. These issues may be normal for IT specialists but for me that has basic knowledge, its really a huge deal. In SA these days there are very few companies that can ensure happy customers ALL the time. I am always impressed with Afrihost. Their prices, packages, customer service, everything! Such a pleasure. I strongly recommend Afrihost.com to anyone that is in business and to people who thought it was impossible to do business online. Go with this company, you will never be disappointed. Welll Done Afrihost!
