1 reviews | Active since Oct 2017
Afrihost.com, another typical SA story.....
Afrihost.com - This company has gone from being great in all aspects to one of the jokes of customer service. They merged with MTN, then bought themselves out. With MTN onboard they lost some of their service level. When they did exit the MTN partnership, it became systematically worse. It is now so bad that you simply cannot reach anyone, at all. My phone calls have cost me over R3000 and I have still resolved my issues. The whatsapp, livechat, telephone and email support have no answers, and Call Back service is another empty promise.
It has gone beyond looking for assistance, I would like too help others. Avoid Afrihost like the plague if you can. Gian Visser pretends to be this customer service GURU, but he is all talk and no delivery. Another South African success story has gone to the proverbial toilet. Well done afrihost.
