AFRIHOST worst technical support ever

Afrihost technical support is the worst. We are heading for day four without Fibre connectivity and despite us telling them that our business has been badly disrupted because of "no connectivity", they don't seem to care instead they are passing the blame to VUMA. The worst of it all is that they blame VUMA for poor response and yet they do not let us talk to VUMA directly.

No one is able to tell you what seem to be the issue and except for them telling you that it is infrastructure challenges and when pointing out that all VUMA connected users in my area have no connectivity issues, then they have no answer to the problem.

Tomorrow is a very high activity business day and yet we still don't know when our issue is going to be resolved.