Afrihost, worst ISP I SA

Hi,<br> <br> I have been having constant issues with my DSL line now for about 3 - 4 months.<br> Now that being said I understand that the issue originates from Telkoms side but I am paying Afrihost to manage my telkom line. Therefore I expect them to handle all telkom related issues and to take responsibility of my line. How they deal with telkom and what they charge or pay telkom is irrelevant to me, I pay them for a service, and if I don't get the service I want a discount.<br> <br> Therefore I am paying Afrihost for a service I am not receiving.<br> I expect Afrihost to apply pressure on Telkom to get my line fixed so that it does not go off for days at a time, but they just throw their hands up and say it's a telkom issue, they refuse to give me a discount for the fact that I don't get full use of my line within a full month. They refuse to find out from telkom what is happening and apply pressure to get the line fixed. I log faults now on a weekly basis to maybe get Internet for 4 days a week if I am lucky.<br> <br> My advice to anyone who is thinking of singing up with Afrihost is to stay away, far far away.<br> Rather deal with Telkom directly, you would more than likely get better service.<br> <br> Regards,<br> Jarry