Afrihost worse than Telkom?

Yes, Afrihost is far worse than Telkom or any other service provider. I was charged R529.35 at the beginning of January 2018 for a fibre line I never received- endless emails, complaints- still no refund- still no-one contacting me to sort this out. I was charged for adsl from the wrong credit card. I spoke to someone from support and apparently it was sorted out on their side. Needless to say- they charged me again from the same card which I had cancelled before the debit went through. I sent again a complaint and requested to call me- let's see if someone capable is getting back to me this time. Also, their call back option never works- for many month now. They probably need to save money so they can't call their customer back. Interestingly all the tickets of complaints which I lodged through the customer portal are suddenly vanished- only old ones from years ago are visible. There is more - but the bottom line is- please for your own sake- stay away from Afrihost!! The moment something goes wrong with them you are in trouble!