CB
Craig B

1 reviews | Active since Dec 2020

01 Dec 2022, 16:27

AFRIHOST + VUMATEL = 0Mbps + FRUSTRATION + LACK OF SERVICE DELIVERY

Considering Afrihost, think again! I thought I did my research on them! I was wrong! And if you combining VUMATEL and AFRIHOST together please save yourself the aggravation, frustration and high blood pressure! They are incapable of keeping your fiber connectivity up. I have had 11 days of down time throughout the month of November on the VUMATEL VILLAGE IDIOT network. No feedback from Afrihost, I have to constantly log calls and ask for updates, and I have to chase VUMATEL myself! Afrihost don't know how to spell service. All they can say is sorry we will log a call, and we have no idea when it will be fixed. It is now a daily occurrence and I am GATVOL! You know the definition of insanity doing the same thing over and over and expecting a different result, well that is what I have been doing, expecting my fiber to be fixed by keeping the same "service" providers...that is changing, I can cancelling! Not even angry anymore!.....sense of relief.... Thank you Vodacom for 4G....

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