AFRIHOST UNPROFESSIONAL SERVICE AND BAD SERVICE

I WOULD LIKE TO EXPRESS MY DISAPPOINTMENT, FRUSTRATION AND DISSATISFACTION WITH AFRIHOST. I CALLED THEM LAST MONTH TO SIGN UP FOR A FIBRE PRODUCT AND I PROVIDED ALL THE INFORMATION AND DOCUMENTATION REQUESTED. I WAS ACTUALLY MISREPRESENTED AND ALSO TOLD INCORRECT INFORMATION TO BELIEVE THAT MY INSTALLATION WILL BE DONE WITHIN 7-14 WORKING DAYS. THOUGH THE TURNAROUND TIME WAS LONG THAT I WAS TOLD, I DECIDED TO SIGN UP EITHER WAY. FROM AFTER 7 WORKING DAYS, I STARTED TO DO FOLLOW UPS AND I WILL BE TOLD THAT EVERYTHING IS STILL UNDER CONTROL AND THAT I SHOULD BE PATIENT BECAUSE THE 14 WORKING DAYS IS NOT OVER, BUT I COULD TELL FROM THEIR RESPONSES THAT SOMETHING IS NOT ADDING UP. WHEN THE 14 WORKING DAYS WAS OVER, I THEN SPOKE TO SEVERAL PEOPLE BOTH TELEPHONICALLY AND ALSO VIA THEIR WHATSAPP CHAT. ONE OF THE GUYS THAT I SPOKE TO OVER THE PHONE WAS AYANDA AND IS PART OF THE PEOPLE WHO HAD SPOKEN TO ME ON THE PHONE AND PROMISED TO CALL ME BACK WITH FEEDBACK, BUT NOTHING TILL TODAY. THEN ALL OF A SUDDEN THE BLAME SHIFTED TO SADV/VUMA. THEN I CONTACTED SADV/VUMA AND I WAS TOLD TO ASK AFRIHOST TO GIVE ME THE ORDER NUMBER, SO THAT THEY CAN CHECK WHAT'S HAPPENING ON THEIR SIDE. I CONTACTED AFRIHOST VIA THEIR WHATSAPP PLATFORM AND I CHATTED WITH LARRY S, WHO WAS NOT HELPFUL. LARRY S WAS NOT WILLING TO PROVIDE DETAILS OF THE ORDER NUMBER, SO THAT I CAN GIVE TO SADV/VUMA TO FAST TRACK. I INSISTED ON GETTING IT, AND HE ENDED UP GIVING ME A "****" ORDER NUMBER, I GUESS PROBABLY SO THAT I CAN GET OFF HIS/HER WAY. VUMA SAID THAT'S NOT A VALID ORDER NUMBER. SO NOW AFRIHOST IS PLAYING GAMES, THE STAFF IS NOT HELPFUL AND SOME ARE RUDE. THEY ALSO PROVIDE INCORRECT INFORMATION AND **** ORDER NUMBERS. NOW I'M SITTING TILL TODAY WITH NO HELP AND NO CONNECTION, AND I REGRET SIGNING UP WITH THEM AS I COULD HAVE CONTACTED A DIFFERENT ISP. I REGRET DEALING WITH THEM. TODAY I ASKED TO SPEAK TO A MANAGER AND I WAS THEN SENT AN SMS TO SAY I WILL BE CONTACTED AT MIDDAY, BUT NO ONE OR EVEN A MANAGER BOTHERED TO CALL ME. WHAT FRUSTRATES ME EVEN MORE IS THE FACT THAT I HAVE BEEN CHARGED THE ROUTER DELIVERY FEE, AND THE DELIVERY FEE IS OVERPRICED AT R250 AND I HAVE PAID IT..... NOW I'M SITTING WITH NO SERVICE FROM UNPROFESSIONAL AFRIHOST AND ITS STAFF MEMBERS. CAN SOMEONE CONTACT ME BACK AND SORT THIS OUT AS I WILL CONTINUE TO SPREAD AWARENESS OF AFRIHOST'S BAD AND UNPROFESSIONAL SERVICE IN ALL SOCIAL MEDIA PLATFORMS AS I AM ANGRY AND THAT I HAVE BEEN TAKEN FOR A FOOL.