AFRIHOST THUMBS DOWN

i RECENTLY MOVED HOMES AND AFRIHOST, WHOM BY THE WAY GAVE EXCELLENT SERVICE, AT FIRST, WAS MY SERVICE PROVIDED. I WAS THEN TOLD VIA THE WHATSAPP CHAT PLATFORM THE WEEKEND OF THE 1ST THAT I MUST COMPLETE A FORM TO CHANGE DETAILS ETC. WHICH I DID. TO MY SURPRISE WHEN I CALLED THE WEEK AFTER THAT, I WAS ADVISED THAT IT HAS NOT BEEN UPDATED AND I THEN DECIDED TO CANCEL WITH THEM, IT HAS TAKEN THEM A FURTHER TWO WEEKS TO CANCEL THE LINE ON THEIR SIDE, TO ENABLE MY NEW SERVICE PROVIDED TO START WITH MY SERVICES. WHICH UNFORTUNATELY THEY HAVE STILL NOT SORTED OUT EITHER. BECAUSE OF AFRIHOST, WHOM BY THE WAY DEBITED OUR ACCOUNT YET WE HAD ABSOULTELY NO INTERNET USAGE FOR THE ENTIRE JANUARY SO FAR, AND THE NEW SERVICE PROVIDE, I AM UNABLE TO FEED MY CHILD AND PAY RENT BECAUSE NO WORK NO PAY ITS AS SIMPLE AS THAT