mM
mpho M

1 reviews | Active since May 2015

06 May 2015, 20:51

AFRIHOST THE WORLD OF PURE INTERNET FRUSTRATIONS.

<br> Afrihost locked/disabled my ISP without sending me any notice,<br> I spoke to the call centre agents namely Innocent,Junior and<br> lastly Richard they all failed to help in recovering my account.<br> <br> They have send me a review form because my I.D number was not correct<br> on the account and on the review form they wanted information which<br> was in my disabled email (which they disabled without notice).<br> <br> when I asked Richard on the 06/05/2015 at 8:00pm how should I get the<br> information they locked in my email , he said he can not help me.<br> which means I will never access my emails again and my website is<br> suspended for long time, that potray a bad image for my business.<br> <br> yet month end they are fast in closing the services if not paid and the past <br> month they did not forget to take mnthly premium<br> <br>

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Replies (1)
Afrihost.com
Afrihost.com's reply07 May 2015, 10:26
Official
Hello MINATLOU,

We apologise for the problems you have had with getting your services restored.

To prevent any *****, our team does require validation of details. Unfortunately your ID number has come up as a problem. Our team will be in touch to provide further information on what the problem is.

Regards
The Afrihost Team