Afrihost, the home of lies, empty promises and incompetence!

I am far from defeated. Afrihost and it consultants all need to take a chapter out of my page, the book that speaks to "finding resolutions" and "Not making any excuses" . My call log is so full of calls to only Afrihost being moved from pillar to post all day and every single day. I have spoken to Kietso, Mark, Xolani and Excellent the last of who was very happy to tell me that EVERYONE knows him as the manager in the technical support team. He promised me high and low that I will get feedback yet here I am typing up a review without any feedback. It is one thing having to deal with Openserve and their incompetence but the epitome of bad service is when you are left to deal with an SP who has even less desire to assist. We have been waiting for an ONT box installation for 3 weeks already and Excellent could not care less. Let me say this, research has shown that legal issues against an institution arise due to lack of acknowledgement for the client and their needs. Between Excellent and Xolani they decided that it was better to tell me to cancel my current order and switch to a different company. I hope Gian sees this review because Mr Gian, your staff are beyond ***********. I have been awaiting an update promised yearday at 1pm , here we are on the next day and still nothing. We are in the 4th industrial revolution and to date, whilst the world moves on to bigger and better Afrihost consultants cannot even return a call with an update. They have zero regard for being able keep the clients trust . Do yourselves a favour, go read up on the rights of the consumer and follow me there. Stop promising what you cannot deliver.