Afrihost = Terrible service & follow through with faults

<p>I am experiencing my 3rd ADSL fault in the space of 3 weeks (from the 15th of Feb to now). Fixing the problem the first 2 times was fair but the third time I have received no feedback or status on my logged fault, I had to spend money on a 40 minute call to the Afrihost call centre to follow up and escalate my fault and still not even an email was sent to confirm my call or to follow up on the status of the persisting problem!!! This is terrible!! I am paying for Netflix that I am unable to use for the last 3 weeks, and the best part is that I was invoiced for the full month by Afrihost after I queried this as well. Yet another week has passed and we are still without any feedback and we still have NO ADSL service!!!! </p> <p>If I wanted this level of service, I could've stayed with Telkom - Honestly!!! Terrible!!!</p>