JR
Jonathan R

1 reviews | Active since Dec 2016

14 Oct 2020, 17:12

Afrihost-"Talk to my hand" service approach

If you are expecting fast resolution to a domain problem, then don't bet on Afrihost to find a solution very quickly. The call centre and complaints and services escalation teams simply cant problem solve and what should take a couple of days to find a solution drags on for 6 months. Dont bother sending a "personal"email to Gian Visser to ask for help because you wont get a reply. Poor customer experience and wouldnt recommend Afrihost for business.

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