Afrihost ****** data

Do not sign with Afrihost they have terrible service and no answers. I got an email saying I used 2GB of 50GB as well as the Hauwei router app Hlink indicates the same invalid usage. I spoke to Justin and he could not answer any of my questions. I wanted to know why am I getting an invalid data usage via email AND via the Hlink app, he kept repeating that the data usage is reset at 1st of every month. Where is my 3GB that I had left if the new month has not started yet for the package to be reset.

-------------------------------------------------------------------------------------------------------------- Hi- Thanks for contacting us. My name is Justin and I' ll be helping you! Please note that due to the nature of WhatsApp Help Im often on multiple chats- but i promise I will do my best to respond as quickly as possible. Kindly state your query and please wait for my reply to your query. Whenever you reply to an unresolved query your message goes up as a new message causing a delay in response, as we reply from oldest to newest chats. Thanks!