Afrihost stole R2,232 from me

I app**** for a fibre line on 21/10/2022. Because the previous tenant didn’t cancel an active line at my residence- Afrihost could not activate. On 7th of April 2023 (6 months later) i get an email advising the line is active. I start getting charged. However, no agent has come to my residence to instal an ONT or new router. 7 April R581.16 1 May R727 1 June R727 1 July R727

This useless company has ****** R2,232 from me , and provided no service. I called several times and responded to the emails that I wanted the service cancelled and my money refunded….nothing to date. I had to cancel my credit card so that no further debits go off…because this useless f]{}#%^g company got *********** staff. Will never use them ever again. I have a email domain with them which I’m going to cancel as well….pathetic service