Afrihost *****s your money

I had a banking issue that resulted in my payment bouncing, good fine no problem, I then payed via Eft, a few days after they did the debit order again, now I'm short by R722 and they say I must wait 2 more weeks before the money is refunded, this is unacceptable I made a plan to pay them that day. If I must wait for two weeks, then thay WILL wait two weeks for the next payment and heaven help them if they cut me off