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Donald A

1 reviews | Active since Jul 2011

26 Jul 2019, 08:19

Afrihost *****s Money From My Account!

Endless problems! Unjust billing 1st, I app**** for fiber on their website, selected Frogfoot. Then received an email stating they are not in my area. and to cancel my order, and go with Openserve Nothing strange, there, so I go ahead, and spend about hours on their whatsapp help line trying to cancel this. then I get a cancellation fee of R999 billed off my account for something I didn't even receive! This is ****************! Worst experience ever!

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Replies (1)
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Donald A's update10 Sept 2019, 11:31
Reviewer Update
after 2 months, and numerous emails to numerous people, I finally got a refund!
WOOP!
Still not happy about the whole situation, and the lack of urgency / customer service that was shown to me.