Afrihost - SHOCKING SERVCE

I sometimes use Afrihost for some SIM cards, and on occassion data.. We gave them a simple request for a new package (SIM card) for a new sales consultant which started working with us.

We placed the request in on 2 February 2018 and have had in excess of 21 phone calls back and forth between ourselves and Afrihost and have still not received the SIM card. ( we made 20 out of the 21 phone calls)

We were told by more than 12 people that they would get back to us, and not one did!!! We were promised the SIM card would be arriving at our address on more than 4 occasions and it did not arrive. Blatant Lies and lack of commitment to their clients!

We have had to constantly phone and follow up and completely waste our time, on what you would think should be a simple transaction.

They have eventually cancelled our initial order, to place a new order on their system (we thought we were getting somewhere) - BUT alas they did not copy the exact details of our previous request and are now wanting the details of a colleague who works in Cape Town to be able to sign and RICA the sim when it arrives to our office in Port Elizabeth.

It is absolutely disgusting service and completely UNACCEPTABLE and I would recommend that people choose to move as far away from Afrihost as possible as their level of service is below anything that I have dealt with in a very long time!

We are still waiting on a SIM card to arrive - a month down the line and we are going to need to contact them AGAIN to fix the mess that they have made AGAIN!

AFRIHOST --> I suggest that you make so huge changes and Quickly as you are going to be losing many clients if you continue on your path of absolutely atrocious and pathetic service!

I will most definitely be sharing my ********** service I have received from you to everyone I know!