kK
kenttechnical K

1 reviews | Active since Dec 2016

06 Apr 2017, 13:06

Afrihost shapes people to death, blames the customer and package

<p>Lost all integrity as a company.</p> <p>They are the new "Mweb", promises of working Internet provided you pay more and more.</p> <p> </p> <p>They will blame your line, they will suggest more expensive package, it will not solve the disconnects as their shaping policy is so hardcore that on an 8mb line the whole network goes off when I upload a 20mb video to Google drive. </p> <p> </p> <p>I explained to upper management that using another ISP account fixed the problem in an attempt to warn them of this, they called me a **** and insisted the shaping is a line problem</p> <p> </p> <p>All this after more than 1 hour and three calls, none of which were returned. </p> <p> </p> <p>I wanted to do business with them, however they have LOST ALL INTEGRITY AND WILLINGNESS TO HELP THEIR CUSTOMERS OR IMPROVE.</p> <p> </p> <p>Don't believe them, it's a lie.</p> <p>They've list their way completely, arrogant and blaming customer for products that don't work.</p> <p> </p> <p>Bitter taste in my mouth.</p>

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