Afrihost, service downgrade?

Hi Afeihost,

As per my support ticket ive been getting fixed data usage notifications on my LTE fixed wireless service that was supposed to end yesterday,

My fiber is also supposed to br active today which its not, i called you guys beginning Feb to ensure the switch over is smooth which it has not been, ill now need to buy mobile data to compensate for the days i have no service,

The only reason i stayed with afrihost although you are more expensive is because of the good service you normally provide, that being said, id rather move to another cheaper provider as soon as i can,