WR
Werner R

1 reviews | Active since Aug 2015

11 Aug 2015, 12:13

Afrihost's clientzone has countless bugs

I really used to enjoy Afrihost's clientzone but since 2015, every single package purchase or upgrade has lead to a broken environment probably due to bugs. I think have to contact Afrihost and argue with them before they acknowledge that there is a problem and then eventually 2 days later they fix the issue. It now happens without fail. The last 5 times I have altered or purchased a package. <br> <br> Do not use Afrihost if you value your time or business. It's absolutely shocking and has probably cost me more income than any other company I have dealt. I really don't have the time to move all my hosting right now but I have already requested all my data to be backed up and sent to me - which was ignored.<br> <br> I'm incredibly dissapointed because I used to enjoy it so much and recommended it to so many people which I seriously regret now.

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Replies (1)
Afrihost.com
Afrihost.com's reply12 Aug 2015, 11:54
Official
Hello PanzerPlanet,

As per our conversation earlier today, once you have requested an upgrade on one of your packages, our system will take care of any changes that need to be made automatically. This includes making the needed changes on the back-end server as well as on the front-end ClientZone interface.

We will follow-up with our Dev and Server Admin Teams to ensure that going forward you have a smooth and flawless upgrade cycle.

If you have any further questions or queries with regard to the above, you are most welcome to contact us directly using ***.

Kind Regards,

The Afrihost Team.

Best regards,