WP
Willem P
1 reviews | Active since Mar 2009
20 Jul 2015, 10:56
Afrihost - PURE INTRNET HELL!
I moved my ADSL line to Afrihost a while ago. Recently my line quality started declining and I subsequently logged a call. Afrihost logged a call with Telkom and a technician came to my house last week. The technician completely ruined my line and the service is now useless. I have been to trying to get Afrihost to have Telkom send a technician to fix the problem for a week now but they have not done anything to fix it. I have just spent more than an hour on the phone with them just to convince them to let me speak to a senior person at the call centre but insted they dropped the call!!!!!<br> <br> AFRIHOST, YOUR SERVICE SUCK! I'm going elsewhere.
Helpful (0)
Replies (1)0
Replies (1)
Afrihost.com's replyOfficial
20 Jul 2015, 14:39Hello Lemeni,
As discussed over the phone, we will pass this query onto our Management team who will contact you to discuss the fault logging process and what we've done on your specific fault.
Our QA team will also look into the dropped call.
Regards
The Afrihost team
As discussed over the phone, we will pass this query onto our Management team who will contact you to discuss the fault logging process and what we've done on your specific fault.
Our QA team will also look into the dropped call.
Regards
The Afrihost team
Afrihost.com's reply20 Jul 2015, 14:39
Official
Hello Lemeni,
As discussed over the phone, we will pass this query onto our Management team who will contact you to discuss the fault logging process and what we've done on your specific fault.
Our QA team will also look into the dropped call.
Regards
The Afrihost team
As discussed over the phone, we will pass this query onto our Management team who will contact you to discuss the fault logging process and what we've done on your specific fault.
Our QA team will also look into the dropped call.
Regards
The Afrihost team