Afrihost | PURE FRUSTRATION | Don't give a F$#@ attitude

A customer for many years with multiple services. I cancelled my websites and now looking towards cancelling my last service (FTTH).

Afrihost has the worst support department in the industry, this team does not care about providing updates, calling back when requested for the clientzone, or providing support. I have even attempted using the WhatsApp link which does not help as it is being managed by *********** people. Here is a link to the chat whereby I lost my temper because the agent **** (they said i was not chatting to different agent, then when I asked what fault was logged, the reply was "I am a different agent"- https://gofile.io/?c=lQqgp3

I have submitted my assignments late, due the fibre being down for 2 days. Plus I have spent R100 on data and R100 on airtime calling Afrihost. I have logged 2 tickets and tried ever support channels - all are useless. The people who work within support should not be there.