AFRIHOST POOR SERVICE NO FEEDBACK TO RESOLVE AN ISSUE SINCE FEBRUARY

I WAS TOLD THAT I AM OWING AFRIHOST MONEY, UNFORTUNATELY TO MY KNOWLEDGE I DON'T AS THE SIGNAL IN THE AREA I LIVED IN WAS POOR. WE HAVE CANCELLED, NOW ONLY TO FIND OUT THAT I OWE THEM WHICH IS UNTRUE. HOWEVER MY DAUGHTER WANTS TO GET AFRIHOS AND WE PUT IN HER CREDENTIALS AND MY CELLPHONE NUMBER, HOWEVER AFRIHOST PICKED UP MY NUMBER AND CANCELLED HER ORDER, ON NUMEROUS OCCASIONS WE HAVE ADVISED THEM THAT ITS ON MY DAUGHTERS NAME AND THIS IS GOING ON FOR ALMOST 2 MONTHS, NO JOY. MY DAUGHTER HAS SENT THEM AN EMAIL FROM HER EMAIL ADDRESS AND HER ID NUMBER AND COPY OF ID AND THEY STILL CANNOT SORT THIS ISSUE OUT. WE ARE BEING SHANT AND SHOVED FROM SUPPORT TO LEAGAL TO SECURITY WE HAVE SENT THEM NUMEROUS EMAILS AND STILL HAVE NOT RECIVED ANY POSITVE FEED BACK MY DAUGHTER SENT THEM A REVIEW AS WELL TO CLARIFY THIS. WHATS HAPPENING WITH THE COMPANIES IN THIS COUNTRY, JUST LIKE LOADSHEDDING.