AFRIHOST | !!!Poor service!!!

@Afrihost let me kick this off by firstly letting you know how poor your service is, for me to take the time to open a HelloPeter account just to write this review, and let me tell you I had some shocking service in the past, but none pushed me this far to open a HelloPeter account

My fibre line has been offline now for 4+ days, WHY? 1. Afrihost did not follow process and update my account, causing the line to closed/cancelled by the line owner 2. I Numerous times between ZOOM (line owner) and Afrihost (ISP) getting this resolved 3. Each time getting different answers on what the problem is, none actually taking ownership of the issue, getting it resolved 4. Twice I had Afrihost agents PROMISED me that the line would be active today, still my FIBRE is OFFLINE - delivering empty promises 5. It cost me an additional R1000 over the weekend to cough up mobile data, but yes I will be debited this month full payment as well

SHOCKING how poor this situation is being handled by Afrihost!!!!