Afrihost poor service

I would never recommend this company to anyone. I've been out of internet for two days now. I called them yesterday to let them know that I didn't have internet the previous day. They then set a call back for 7pm. Nothing happened at 7pm so I decided to use their WhatsApp to get help. The person helping me there was taking me back and forth for a good hour or so and using his/her IT slang.... I mean? The person then ended the chat when we were eventually getting there. That annoyed the life out of me.

Their call back that was meant to be at 7pm only came through at 10:25pm. I was on the phone for 24 odd minutes just repeating the same procedure as the WhatsApp person. Now it's almost 11pm. I was told to switch off my device for 30 and that I'll get a call back and if I don't answer they will call me at 7pm today when I get back home. Not funny at all cause I'm still waiting for the night call or the 7pm call.

Someone on twitter promised that they will call me at 6:45pm I tell you now that it's 7:32pm. I'm so annoyed with their poor service and I want a refund for the days my WiFi has been down. Since they are giving **** service, might as well be a **** customer. They make it a point to take that debit order monthly only to give such ****. The amount of reboot I also need to do due to unfunctional network...... WOW AFRIHOST!!!!

WHAT POOR SERVICE.