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Chappy M

1 reviews | Active since Jun 2020

04 Jun 2020, 12:25

AFRIHOST POOR CUSTOMER SERVICE

I ordered fibre on the 24th of May and chose Afirhost AS A SERVICE PROVIDER. That is where all bad things started. after a week of no communication from AFRIHOST I tried several platforms to reach them about the delay. after waiting i got through to them via whatsapp and they've been giving me the run around. When asked what is the issue they said its something to do with their payment link. When i asked the next day it was something different that caused the delay. when i asked them again today, (04/06/2020) another story was given and towards the end of the conversation i was threatened that my order will be cancelled as they said im being abusive. All ive ever asked them was that when will i be connected and to this hour i havent received a definite answer to that question. They can cancel the order there's plenty ISP's in South Africa. I WOULD DISCOURAGE ANYONE THINKING ABOUT AFRIHOST AS AN ISP TO RATHER LOOK FOR SOMETHING ELSE. WITH AFRIHOST YOU ARE JUST WASTING YOUR TIME AND ENERGY. VERY DISAPPOINTED BY A COMPANY THAT APPARENTLY HAS 20 YEARS OF EXPERIENCE. EXPERIENCE OF MAKING PEOPLE'S LIVES A MISERY

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