IM
Ingadi M

1 reviews | Active since Nov 2020

03 Nov 2020, 15:39

AFRIHOST - PATHETIC PATHETIC PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

14 September 2020 from ME (Referring to my router) Nothing has been collected from me. As you can see on my account the previous installation has been cancelled and a new one installed at our NEW ADDRESS

Please let me know what is going on with this? I am paying you once again and still have no internet?

30 September 2020 From AFRIHOST

Hi Carel,

I have inquired with Warehouse regarding this.

I will get back as soon as I have response.

Warm regards Ryne Xavier @ Afrihost Fibre Team | Blazing-fast Broadband Afrihost.com Pure Internet Joy!

02 October 2020 from ME

Good day Ryne,

Can you please advise as to why ANOTHER debit order has gone off my account if I cancelled everything? This is unacceptable. Please arrange for a refund with your accounts department or get someone to contact me. The service I have received from Afrihost has been shocking and I will not hesitate to take further action.

2 October 2020 from AFRIHOST

Hello Carel,

Our Warehouse team has informed us that the new router order is in process and will be delivered.

Once you receive the same, let me know and I will take it to accounts for the refund.

Warm regards Ryne Xavier @ Afrihost Fibre Team | Blazing-fast Broadband Afrihost.com Pure Internet Joy!

3 November 2020 from ME I still haven’t received any feedback OR MY ROUTER!!!!!!!!!!!!!!!!!!!!!!! I will be taking this matter further, this is absolutely pathetic!!! It has been 2 months since you collected our router and still NOTHING!!??????

3 November 2020 from AFRIHOST

Hello Carel,

Apologies for the inconvenience occurred.

I am have asked Warehouse for an explanation as to where is the hookup and why wasn't the router delivered yet.

I will get back as soon as I have response.

Warm regards Ryne Xavier @ Afrihost Fibre Team | Blazing-fast Broadband Afrihost.com Pure Internet Joy!

WORST PROVIDER IN THE WHOLE WORLD!!!!!!!!!

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