Afrihost Passing the Buck and Not following up to fix an issue as promised.

We ordered fibre for two premises on the 10th of December. Only one premises had fibre installed without a hitch. Despite my wife giving up her time to wait for an installer three times....to this day nobody has pitched to install the line at one premises. Afrihost call centre keeps on changing the reason why the install has not happened. From switched accounts, to lines activated, to no infrastructure (my neighbour has fibre with afrihost), and now openserve and telkom are the reasons. The call center equally useless - all operators I spoke to or whartsapped- the likes of - Tristan C, Shaun D, Riaz C, Germaine H and Steph M all have promised to phone back and sort it out. BUT nobody has.

Avoid Afrihost for this type of runaround. I'll rather go back to Telkom than use these guys.