Afrihost, once an amazing service provider has declined to the point of absurdity

1. Their LTE service is non-existent, they ***gyback off of MTN who apparently can't keep their towers working which means that for the last 3 months our sim keeps getting blocked when the local tower goes down and we get rerouted to the next tower which is out of our 25km white zone. It happens approximately every 2 days and can take up to 2 hours of discussions with them to actually get the sim unblocked 2. The Call Centre is a joke, the background noise is so bad you can't hear a word they are saying 3. Their WhatsApp assistance is pathetic, either they don't have access to your account or they are too lazy to look up the details. The staff desperately need training, telling me that there is nothing you can do but but that you understand my frustration while ignoring my repeated requests to speak to a manager only makes me more frustrated