IM
Iain M
1 reviews | Active since Jul 2012
14 Apr 2015, 14:39
Afrihost not what they once were
So good old afrihost what used to be a great alternative to the monopolized by telkom ISP sector in SA.<br> <br> I run alot of my business services and my home ISP accounts through afrihost and am now simply sick and tired of the run around and shoddy excuses given to me by afrihost employees.<br> <br> I have both a capped and uncapped account and various Mobile data accounts and over the last 6 months have see a rapid decline in the \quality"of bandwidth and service deliver from Gian and friends at afrihost.<br> <br> I get told that i am being dynamically shaped"
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Afrihost.com's replyOfficial
14 Apr 2015, 15:16Hello qqlessplz,
We apologise fro the problems you have had with your connectivity.
Our social media team and support team has assisted with the multiple queries you have raised previously. Our shaping policy is available in our Terms and Conditions. We shape according to demand on the network and our network has increased and we have shaped accordingly.
Thorough troubleshooting can be done with our team. If you wish to continue with this line of support, you can contact us at ***. If you are not satisfied with our shaping policy, we apologise for any frustration caused and we wish you all the best with finding a provider that can better meet your needs.
Regards
The Afrihost Team
We apologise fro the problems you have had with your connectivity.
Our social media team and support team has assisted with the multiple queries you have raised previously. Our shaping policy is available in our Terms and Conditions. We shape according to demand on the network and our network has increased and we have shaped accordingly.
Thorough troubleshooting can be done with our team. If you wish to continue with this line of support, you can contact us at ***. If you are not satisfied with our shaping policy, we apologise for any frustration caused and we wish you all the best with finding a provider that can better meet your needs.
Regards
The Afrihost Team
Afrihost.com's reply14 Apr 2015, 15:16
Official
Hello qqlessplz,
We apologise fro the problems you have had with your connectivity.
Our social media team and support team has assisted with the multiple queries you have raised previously. Our shaping policy is available in our Terms and Conditions. We shape according to demand on the network and our network has increased and we have shaped accordingly.
Thorough troubleshooting can be done with our team. If you wish to continue with this line of support, you can contact us at ***. If you are not satisfied with our shaping policy, we apologise for any frustration caused and we wish you all the best with finding a provider that can better meet your needs.
Regards
The Afrihost Team
We apologise fro the problems you have had with your connectivity.
Our social media team and support team has assisted with the multiple queries you have raised previously. Our shaping policy is available in our Terms and Conditions. We shape according to demand on the network and our network has increased and we have shaped accordingly.
Thorough troubleshooting can be done with our team. If you wish to continue with this line of support, you can contact us at ***. If you are not satisfied with our shaping policy, we apologise for any frustration caused and we wish you all the best with finding a provider that can better meet your needs.
Regards
The Afrihost Team