AfriHost not interested in its customers - read why I say this...

I have had resets and disconnects on my ADSL line (recent spate only) since December 2019 until now in late February 2020. I have logged countless trouble tickets with my ADSL service provider, AfriHost, who do not seem able to hold Telkom to account - or they are just downright disinterested. They cannot seem to make sure that Telkom gets the job done and ensuring that their paying customer is getting good ADSL service. All I can do is keep paying both AfriHost and Telkom until I have a viable fibre or LTE option - then its "bye bye" Afrihost (and Telkom).