Afrihost not assisting to unsuspend sim after 3 weeks

I recently moved to a new town and forgot to update my address.My sim was then suspended as normal.This is however when my problems started.Since the sim was suspended 3 weeks ago I have not been able to unsuspend it.I have contacted Afrihost every day for the last 3 weeks.Each time speaking to a new technician.Each time explaining the situation.Each time updating the address and coordinates but still the sim gets suspended after a few minutes in use.A week ago the techs started to log request to their LTe department.I am currently on ticket number 3.Still no response from the first one and still sitting without internet. I am getting zero actual assistance as the technicians are only treating the symptoms and not fixing the problem.I am also shocked in the poor support service and a company that allows its clients to pay for a service but they dont provide it. I uave even been accused by one technicians of lying and not giving the correct information.vwry dissappointed in Afrihost. I think its better to look for someone else now.I think I was patient for long enough.Its a shame.I would not recommend Afrihost purely becaise of the poor technical support to resolve issues.