Afrihost no joy at all!!!

I have had nothing but bad services from Afrihost for a while now. <br> <br> 1. When I log a fault on their 'ground breaking' clientzone, I am lucky to receive a response on the same day.<br> 2. I logged a fault and finally after Afrihost responded, I was told there is a fault on my line and that Afrihost has logged the fault with Telkom. 9 days later, I asked Afrihost for feedback and the feedback was 'we have logged a fault with Telkom'. So as a bundled dsl line client, I had to phone Telkom myself to enquire what was going on with my reported fault!<br> 3. Every time I contact Afrihost, there is some sort of excuse as to why my dsl speeds are slow. The latest one is \Does the customer have an electric fence? This could cause an increased in noise levels resulting in a reduction of this value."<br> 4. Don't bother using Afrihost 'Live Chat' there is nothing 'Live' about it. When you finally get through to a 'Live' session the operator on the other side take takes on average 5 minutes to respond to you questions.<br> <br> There is absolutely no sense of urgency from Afrihost and Afrihost does not seem to care if their clients faults are attended to or not."""