Afrihost nightmare - Paying an ISP for no service

#HQY-***6 - I've signed up with Afrihost on 1 July 2015 for an ADSL account. I STILL don't have internet. I've been debited on my bank account, spent hours on the phone with *********** support staff, sent numerous mails, and still, no internet. The support staff did not even bother to log my brand new line that never worked as faulty - after assuring me that they will log the fault and get back to me regarding progress. I'm still waiting for their feedback. I do understand the problem lies with Telkom, but due to Afrihost's incompetence and lack of communication, I'm still without internet, on a brand new ADSL line. I've dealt with Telkom directly many times, and I can truly say, the service I've been experience from Afrihost, might even be worse than Telkom. It's companies like these that causes South Africa to have the pathetic and conservative ICT infrastructure and technology industry it has. <div><br></div><div><em>(Report edited by Hellopeter.com)</em></div>