1 reviews | Active since Mar 2014
Afrihost ***** tech guy!!!
I got a fixed wireless service from Afrihost yesterday from cell c, the simcard worked for about 2 hours and then went down. I spoke to a Boston R on live chat for about 2 hours but no joy. Then I spoke to the following person, Zano Jiyane, i believe that this person is not fit to give support in ANYTHING! This person is UTTERLY useless in tech support. At some stage I took my modem and stood 50m from the cell c tower that supplies lte and I STILL only had 3G, the more I told him that, the more he told me I dont have coverage at my house. Well sorry to say, but if Afrihost want PROOF i can send them proof, I have EXTREMELY good signal at my house, my router cant even show the signal as I got it to full bars and then had to used another LTE WATCH software to get the signal even better, I get 30mbps down and about 20mbps up and still this ***** is telling me I dont have signal. At the end of the day, I had to phone cell c myself and get my lte fixed, something that Afrihost failed to do in 5 hours time!
This ******* service afrihost, please get your people trained for the services that you sell!! I would love to talk to this Zano Jiyane ***** again and just show him the -63db signal that he refers to "no signal".....
