1 reviews | Active since Feb 2011
Don't buy mobile data from Afrihost because it doesn't work. I phoned Afrihost on the 24 January because my mobile data was not working. They escalated the problem to their technical department and MTN. On 2 Feb my data is still not working so I called again. The customer service department has had no feedback from their technical department yet more than a week later. That probably means they don't know how to fix this. ref vtk***3. I asked for the accounts dept to get a refund. I was put through but didn't get to speak to the accounts dept I got through to some other dept and spoke to Rentse. She informed me that a refund would not be possible until they have feedback from the tech dept how many days I have been without data. You can't speak to the tech dept. The telephony was so bad when I called them I had to keep on asking to repeat what they were saying. It was breaking up so badly I had to ask for one word at a time and I still struggled. No Internet Joy here. Hope Afrihost get voted the worst internet service provider.
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