RS
Riaan S
1 reviews | Active since Apr 2021
03 Apr 2021, 18:45
Afrihost Migration Nightmare
I would like afrihost to explain how a simple migration request (from SADV to Vumatel) turned into this crazy nightmare with the help if an agent. I had simultaneous AND double billing to my line being canceled AFTER paying for April. Such incompetence. This was treated as a new install as I ended up with 2 lines when we agreed it was a migration. There were also kind and competent people that assisted, but I am without any internet at the moment.
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Riaan S's updateReviewer Update
08 Apr 2021, 12:00While I was writing my complaint about Afrihost, my network was restored the following day. This morning, 5 days later, same thing. My line has been deactivated. This is an account in good standing. No network outage. Just incompetence. I'm so over Afrihost.
RS
Riaan S's update08 Apr 2021, 12:00
Reviewer Update
While I was writing my complaint about Afrihost, my network was restored the following day. This morning, 5 days later, same thing. My line has been deactivated. This is an account in good standing. No network outage. Just incompetence. I'm so over Afrihost.