Afrihost migration nightmare

I migrated my fibre to my new residence and despite calling afrihost daily I am still not connected. WhatsApp consultants ignore messages and the call centre agents blame vumatel. Vumatel confirmed that the line is active on their end after I had to call them myself and since then afrihost has been unresponsive. The final straw was when they sent an SMS saying they tried to call me but couldn't go through which was a blatant lie cos I had my phone on and with me the whole time. Never sign up with them because they do not offer support on the weekend! Horrible service.