Afrihost Manager Mess up

<p>22 April 2017.<br />I requested a downgrade on 1 of my accounts to improve the latency according to Afrihost..<br />Once downgrade was initiated, i released a Afrihsot Manager downgraded the wrong account.. I respond immidiately informing the incorrect chagne and request the change be reverted - to the reponse of change cannot be made staight away and has to be made with 48hrs.. <br /><br />48Hrs pass and still no change, I call into the call center which im hold for 30mins at a time. to be told the change takes 2-10 working days. . The Manager who messed up the change must of been upducted by aliens as no emails where answered again.<br />10working days later afrihost suppor center has a differant excuse each day.. I demand to speak to a supervisor, Positive outcome ... so i thought. more excuses more promises and Boom Abducted by the same aliens.. <br /><br />28May 2017. <br />Still no solution, still no repsonse, Still being billed, BUT afrihost did take measures to block me on Twitter for bad mouthing the TOXIC customer service. <br /><br /></p>