Afrihost.... look at their business structure and think hard before you sign up.

So, we have been Afrihost clients since 2017. The first year was hassle free. Which was great!! It was great as they don't have a customer services department or it seems like they have no airtime to make calls and the company structure is set up in such a manner that the client only has access to 2 departments, namely Sales and Technical. So any issues on a technical side gets "escalated" to some unknown department as they NEVER ever respond, and Sales only wants to sell you new packages. After 1 year we start having hassles and everything other than the service provider gets blamed. Now we at the point of now service for more than 10 days and so far i have had 7 promises of return calls, 4 promises of "customer service" contacting me, 3 promises of a call from management and 6 attempts of selling me additional packages. I have however to date, not had a single return call from Customer services, technical or sales. What a great company to do business with... Afrihost, if you value 3 years of business from myself as well as the 8 people i referred you to, contact me asap!