Afrihost line speed and what they actually do to help.

My reference number on my day-long struggle with setting everything up as Afrihost would have wanted it (now that's resetting the router, the whole works), was: [#CJH-**********3]: Lines Query. My internet is still slow, although I am not sure what is slower, Afrihost to provide feedback or my internet....? I must say, you are pushing the limits of 0.6 -0.8 mg upload is slow for my 40 meg line. I pay the full premium and experience this **** internet not only for a month but for most of my time with Afrihost. That s not fair! I want this sorted out or at least some FEEDBACK. What's the use? It's always the same, never an answer, feedback, or anything. It never gets resolved. I'm just over it. Any suggestions? I am even considering going back to Telkomas they can't surely be worse than Afrihost. When in my life did I ever think I would utter those words... wow Afrihost, you really did it this time.