Afrihost lies again!!!!

Afrihost lies again I signed up with afrihost in september 2017, I only got activated and connected end of March 2018, I taught my nightmare had come to and end only to have been **** to again and given false information and terible service all over AGAIN!!!! Im moving to a new property so i called Afrihost to find out the process and what happens to my current fibre line, i Spoke to a consultant who couldnt give me answers and had to find out from is manager to date no reply or communication. So i called again spoke to another con****ant who was happy to walk me through the process on Client zone, He said cancell your exisitng package and sign up for a new one with your new address, So i ndid so and asked will i be charged anything he said no, i asked again he said just to make sure let finish the sign up and see. so we did and there was no fees to be paid. I asked again are you sure about this he said hold on checked something i said no installation or activation fees to be paid. He said the new line was logged and will take 2 to 3 weeks with Vumatel. I did a follow up call only to find out about the box installed @ my current property because i was moving and wanted to know when thery with come to remove it, The consultant said i must leave it @ the property , Then asked me are you aware with the new sign up you must pay an installation fee i rep**** no, because i clarified this on my new sign up, i asked that he checked the system to see who helped me, But said he couldnt see anything or the con****ant i spoke to, Afrihost service is terrible, Stop lying to customers