JW
Jaco W

1 reviews | Active since Mar 2019

30 Apr 2024, 19:43

AFRIHOST - IT HAS BEEN 34 DAYS NOW - STILL NO DEVICE NOT LINE NO INTERNET.QWN-***2 -

To Afrihost. The service is super bad. It has been 33 days since I app**** for a line and new devices. For the last 33 days I have been asked for the POA -+ about 5 times. I place my order on the 27/03/2024. In first email they say the turarount will be 1 week. An it has been 5 weeks. The second email was on the 30/03/2024 - I reply on the 08/04/2024 - As i was away. this was the first POA The thirde contack with them was on the 17/04/2024 on whatsapp - there they ask again for the POA. The they say it would be 7 days. Shocking nothing again. Then on the on 20/04/2024 i ask them again on whatsapp. What is happening. In this chat they ask me 3 time for a POA. Then they say they will fix it and it will be 5 days. Then on the 25/04/2024 - I contact them again on Whatsapp. So they ask me again for the Address of the property. And with this they must have log a call only, Becuase i only received a Internal Ticked - So this mean they never log the other ones. Then on the 26/04/2024 - I received again a email for a POA but i could only send it on the 28/04/2024. Now it is the 30/04/2024 - And No feed back again so what does it mean I have to contact them again.

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