1 reviews | Active since Sept 2013
Afrihost :( ISP
I am moving house soon, went online about 4 weeks ago, requested a line relocation, selected an affordable package and 3 weeks later Afrihost responds to me saying that the package I chose is no longer available to me (although it is still reflects as an option) and the package available is R779 (R300 more than my current instalment) Afrihosts calls me today 25.03.2021 and asks me if they can still move the fibre. I explain that the price difference is too much. I ask them if it is an automatic cancelation due to the fact that they cannot change the price. The call center agent (whose name was not provided) tells me to cancel via ClientZone which I did. I am now forced to pay for fibre that I am unable to use. Terrible service from Afrihost :(
