afrihost is so stupid!!!

afrihost is the pits. After a year with them, I moved houses and asked for a transfer. They sent a technician to activate my fibre box at the new place but instead the technician replaced the box, without telling me. Next thing I receive an installation/activation bill. After many WhatsApp enquiries, with their clueless agents, and unanswered emails, they finally reversed the fee, after 2 weeks. Then they suspended my account because of an outstanding pro-rata amount, which of course was outstanding because I was still waiting for the resolution of the installation fee issue. As if this was not bad enough, they expect me to still give them a month's cancellation notice. Not to mention how rude and arrogant their telephone support agents are. At some point I had to go to their office because that's the only way I could get assistance. It was chaos, there were so many screaming, swearing, upset clients. I am done with them. Good riddance to very bad *******.