Afrihost is Robbing Clients – Consistently Terrible Speeds & No Support!

I am beyond frustrated with Afrihost. I pay for a 250Mbps line, yet I consistently get only 12Mbps—even when sitting right next to the router! Sometimes, the speed drops to 3Mbps or even no internet at all. This is not an occasional issue; it happens ALL THE TIME.

I have raised this complaint multiple times, spent countless hours troubleshooting (which is conveniently their go-to solution instead of actually fixing the problem), and yet nothing changes. Afrihost refuses to send a technician, pushing the responsibility onto the client instead.

I have escalated this issue repeatedly, even taken it to HelloPeter, but still no resolution. What’s next? The Ombudsman before I get real service? I have proof—numerous conversations, speed test screenshots, and the endless frustration of dealing with empty promises.

Afrihost, stop misleading customers with false promises of high-speed internet when you clearly cannot or will not deliver.

Sort this out, or I will have no choice but to escalate further!